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The cable is usually about an inch in diameter (not more). Often there is an indicator on the cable. Copper cables rarely have an indicator and are often much larger in diameter.
If you're building has fiber in it, there is an 85% chance it comes in via the MPOE or building phone closet. If it is not there it may come in via the roof or underground to another part of the building - often near a corner. If it's not in the MPOE, outside the building there will usually be a gray looking metal box the fiber travels through and then enters the building through a hole in the wall concealed by the box.
In the MPOE, inter-duct is usually orange in color and the fiber cable inside is black and the diameter of a quarter. It may come up through a 3" or larger floor pipe, or come down through the ceiling. The inter-duct may also be white or blue. Interduct is also used when the fiber enters in the building and must be delivered to the MPOE or other phone closet.
There will be a tag of some kind on the black cable. It will have numbers and letter codes that help us identify it. It may say SBC, PacBell, ATT, Abovenet or Fiber Internet Center. Our agreements allow for the use of these and others.
You can take a picture of the tag, other labels that may appear on wall mounted boxes or racks and email us. We can tell you if it's possible to utilize fiber strands to quickly deliver services.